Frequently Asked Questions
How can I request a refund?
To request a refund for unspent Credits or your newly purchased MeetMe+ subscription, please contact us directly at support@meetme.com with the following information: - Date of purchase - Payment Method (iTunes, Google Play Store, or PayPal) - ...
I didn't create an account. Can you close it?
If you see an account that is of you that you do not own, please contact us at support@meetme.com and we will help you take steps to remove it.
How do I report a bug?
If you find a bug, we'd love to know! Please email us at support@meetme.com and let us know the problem you're seeing. It'd be a big help if you could include as much information as possible, including: What kind of device you're using (iPhone, ...
I received a warning about inappropriate content being removed from my profile -- what gives?
MeetMe has a team that is dedicated to reviewing content that is posted on MeetMe. When objectionable content is discovered, it is removed and the offending member receives a message letting him or her know why that content was removed.
How do I cancel my MeetMe+ subscription?
Please email support@meetme.com with the email address used to access your account to cancel your MeetMe+ subscription.
How do I turn the Credits auto-recharge feature off?
To help you maintain a Credits balance that allows you to Boost yourself whenever you want, we give you the option at purchase to have us automatically recharge your credit card or PayPal account when your Credits balance gets too low. If you enabled ...
How do I report abusive behavior / content?
If you see inappropriate content or behavior on MeetMe, please click the "Report Abuse" icon found in the top right-hand corner of the meetme.com website. In the next screen that comes up, indicate what you saw that was inappropriate and click the ...
How do I reset my password if I use Facebook login?
Go to the Forgot Password page and enter your email address you currently use with Facebook. Instructions for resetting your password will be emailed to you.
I received an email stating that my account has been compromised -- what do I do now?
Based upon recent activity in your MeetMe profile, it appears that your account may have been accessed by a spammer. This is often caused by having typed your password into a phony site that looks like MeetMe, but actually isn't. Your profile was ...
How do I close my profile?
Closing your MeetMe account is simple. Log in at meetme.com with your email address and password, click on the Settings button in the top right-hand corner of the page, and select "Account" from the drop-down menu. In the next screen, click on the ...
I forgot my password. What can I do?
Go to the Forgot Password page and enter your email address. Instructions for resetting your password will be emailed to you.